For Independent drivers
Overview
You have your own branded version of the Taxicall app, which your regular customers can use to book rides. If you aren’t free to accept a booking, the system will automatically trigger a call to another TaxiCall operator who can then take the booking.
The Benefits
- Customer Loyalty: By always ensuring that your customers get served, even if you’re unavailable, their loyalty is strengthened because they know they can always rely on you for a taxi.
- Increased Availability: The system’s automatic rerouting of bookings to friends or partners ensures that there is minimal downtime, making services available even when you’re busy.
- Business Continuity: If you are unavailable, your friends can step in to provide the service, which prevents gaps in service and ensures the business runs smoothly at all times.
- Improved Customer Experience: Customers don’t need to worry about being left without a taxi, which increases their satisfaction with your service.
- Optimised Scheduling: If you’re busy or unable to accept a booking, the system ensures there is no wasted opportunity by automatically distributing jobs to available drivers, reducing idle time.
What Our Taxi Groups Say...
TaxiCall has helped 2-million customers connect to more than 5000 drivers in Groups using TaxiCall since 2005. Our focus is on delivering the highest-quality service and the best value for all our Groups and their customers.
