Cost-effective customer contact

Cloud-based Taxi Dispatch System

TaxiCall is used by Hackney, Private Hire, and Mixed Groups of Drivers all around the UK. It handles every aspect of both telephone and App bookings from your Customers for between 0p and 20p per contact. It works for Office and “Virtual Office” Dispatchers as well as for Direct to Driver contact where licencing allows. (See FAQs).

Connecting Taxi Groups & Customers fast, efficiently & safely

TaxiCall for Taxi Groups...

The cost of a fully automated contact costs the Group between 0p and 20p and is free to the customer.                  

TaxiCall for Customers...

Quick and easy bookings with your local Taxi Network Group – or other TaxiCall Network Groups anywhere else in the UK.

What Our Taxi Groups Say...

TaxiCall has helped 2-million customers connect to more than 5000 drivers in Groups using TaxiCall since 2005. Our focus is on delivering the highest-quality service and the best value for all our Groups and their customers.

Chris Currie, Harlow Black Taxis

I am pleased to say that the service we receive is exemplary. Taxicall has enabled us to gain a greater share of the available customer market, while maintaining low costs for our drivers.

Taxicall gives us the flexibility to manage our business in a way that is best suited to our market. I would recommend Taxicall as a service that is suitable for driver groups of any size, where you get a cost effective solution to meet the needs of customers and drivers alike.

Richard Samuels, Direct Cars

Thank you for the many years that you have helped me expand my business tenfold. The service you give is exceptional, I can always rely on you to sort out any problems immediately, which don’t have any effects on my business.

Your staff are always willing to help in any situation especially since Covid when you help out by quickly realising the taxi trade was in for a rough ride. Thank you again John and All your team keep up the exceptional service.

swift taxi cabs

Duane, Swift Taxi cabs

TaxiCall what can I say, helpful from the word go, with help to obtain our personalised phone number, to the set up of our call system, what an excellent alternative to the traditional “having an operator answer”.
The customer interface is amazing and really user friendly for all operators, We love the “record all” incoming calls feature, it has been used many times by ourselves to identify those hard to hear addresses. Call statistic analysis allows us to identify and monitor call volume trends, identify areas to improve missed call opportunities and so much more. I would recommend time and time again.

Latest News

We like to stay on top of the latest industry trends so that we can continue to evolve, and deliver value to our customers. Find out more about the latest developments from TaxiCall and related industries here.